Sheraton Hanoi Hotel, Hanoi
About the Hotel
Sheraton Hanoi Hotel is situated on the serene shores of West Lake, offering panoramic views and a blend of Vietnamese and French colonial decor. It features 299 spacious rooms, including 16 suites, and is ideally located just a short drive from Hanoi's bustling Old Quarter. The hotel's distinct dining options and comprehensive leisure facilities make it suitable for both business and leisure travelers. Recognized for its commitment to sustainability, the hotel also implements various eco-friendly practices.
Location
Sheraton Hanoi Hotel is located in Tay Ho, a district known for its expat community and proximity to various cultural sites. The hotel is just a 10-minute drive from the vibrant Old Quarter, home to attractions like Hoan Kiem Lake and the Hanoi Opera House. Transportation options include complimentary on-site parking and accessibility to local attractions, making it convenient for exploring the city.
Rooms
The hotel boasts 299 spacious rooms that include 16 suites, all offering stunning views of West Lake. Each room is equipped with modern amenities, including a flat-screen TV, Wi-Fi, and a spacious bathroom with a separate shower area. Guests can enjoy the Sheraton Signature Sleep Experience, designed to enhance relaxation. Accessibility features are also available, ensuring comfort for all guests.
Eat & Drink
Sheraton Hanoi Hotel features four dining venues, including the Oven D'or Restaurant, which serves a diverse range of international and local dishes throughout the day. Hemispheres Steak & Seafood Grill specializes in premium seafood and grilled meats, suitable for special occasions. The Lobby Lounge offers light meals and drinks, creating a relaxed environment for guests to unwind. Afternoon hors d'oeuvres are provided in the Club Lounge, enhancing the exclusive experience for club guests.
Leisure & Business
The hotel includes a fitness center open 24 hours, complete with a gym, sauna, and outdoor pool, offering serene views of the surroundings. An expert events team is available to assist with planning meetings and social gatherings in flexible spaces with distinct charm. Guests can also indulge in spa treatments at the Oasis Relax Center, providing a comprehensive wellness experience.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness center
- Tennis court
- Pool tables
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
- Dryer
Services
- Airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Children's buffet
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun terrace
- Garden area
- Spa & wellness center
- Sauna
- Jacuzzi
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is located near the West Lake in an expat area surrounded by bars and restaurants, offering a spacious and clean room experience akin to a Sheraton hotel. The service, although attentive, may sometimes be overly enthusiastic. Dining options are diverse and satisfying, while the high cost of certain menu items stands out as a drawback.
Staying on the executive floor was a delight with clean and cozy rooms. Although a bit dated, the rooms were clean, comfortable, and spacious, offering a magical view over West Lake. The hotel provides a peaceful atmosphere, but it may require a bit of a trek to reach tourist sights. The dining experience, especially the buffet with varied options, was a highlight, while facilities were plentiful. The service was top-notch, with staff taking great care and showing genuine interest in personalizing our stay.
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