Sheraton Hanoi Hotel, Hanoi
About the Hotel
The Sheraton Hanoi Hotel is located on the serene shores of West Lake and is only a 10-minute drive from the bustling Old Quarter of Hanoi. This hotel features 299 rooms, including 16 suites, all offering panoramic views of the lake and city. The property has made a name for itself among both leisure and business travelers, providing a mix of modern comforts and Vietnamese cultural elements. With its luxurious amenities and convenient access to major tourist attractions, the hotel stands out as a prime destination in Hanoi.
Location
Sheraton Hanoi Hotel is conveniently situated in Tay Ho, a neighborhood known for its vibrant expat community and proximity to local attractions. The Old Quarter, home to sites such as Hoan Kiem Lake and the Hanoi Opera House, is only a short 10-minute drive away. Transport options are readily accessible, ensuring that guests can efficiently explore Hanoi and its cultural landmarks. The scenic location alongside West Lake adds a tranquil ambiance to the urban hotel experience.
Rooms
The hotel comprises 299 spacious guest rooms, each equipped with modern amenities including a flat-screen TV, Wi-Fi, and a personal safety box. All accommodations feature a separate shower room and bathroom, enhancing comfort and privacy. Guests can enjoy stunning views of West Lake from their rooms, contributing to an overall relaxing atmosphere. The Sheraton Signature Sleep Experience further ensures a restful stay with premium bedding and thoughtful design.
Eat & Drink
Oven D'or Restaurant offers a diverse menu featuring both international cuisine and local dishes available for breakfast, lunch, and dinner. For a more intimate dining experience, the Hemispheres Steak & Seafood Grill presents premium seafood and grilled meats suitable for special occasions. The Lobby Lounge serves lighter fare and signature beverages, providing a relaxing setting throughout the day. Guests can also unwind at the Sheraton Club Lounge, which offers complimentary breakfast and evening hors d'oeuvres with stunning lake views.
Leisure & Business
The hotel includes a comprehensive fitness center that operates 24 hours a day, featuring gym equipment, a sauna, and a Jacuzzi. An outdoor pool surrounded by lush greenery offers a peaceful retreat. There are also ten flexible event spaces, capable of accommodating various gatherings and corporate events. The professional concierge team assists with travel arrangements, laundry, and translation services to enhance guests' experiences further.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Tennis court
- Billiard tables
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
- Dryer
Services
- Airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Children's pool
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is located near the West Lake in an expat area surrounded by bars and restaurants, offering a spacious and clean room experience akin to a Sheraton hotel. The service, although attentive, may sometimes be overly enthusiastic. Dining options are diverse and satisfying, while the high cost of certain menu items stands out as a drawback.
Staying on the executive floor was a delight with clean and cozy rooms. Although a bit dated, the rooms were clean, comfortable, and spacious, offering a magical view over West Lake. The hotel provides a peaceful atmosphere, but it may require a bit of a trek to reach tourist sights. The dining experience, especially the buffet with varied options, was a highlight, while facilities were plentiful. The service was top-notch, with staff taking great care and showing genuine interest in personalizing our stay.
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