Sheraton Hanoi Hotel, Hanoi ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam

Sheraton Hanoi Hotel, a 5-star property, offers panoramic West Lake views and spacious accommodations. Guests can enjoy a range of amenities, including an outdoor pool, a health and fitness center, and versatile event spaces.

Rooms & Amenities

The 299 spacious rooms in Sheraton Hanoi Hotel include 16 suites and feature views of West Lake. Each room is equipped with a flat-screen TV, personal safety box, Wi-Fi, and a separate shower room and bathroom.

Dining Options

Dining options at the hotel include the Oven D'or Restaurant, which serves an international buffet and à la carte options, and Hemispheres Steak & Seafood Grill, known for its premium seafood and grilled meats. The Lobby Lounge is ideal for light meals and cocktails.

Leisure & Services

For leisure, the hotel's Oasis Relax Center features an outdoor pool, jacuzzi, sauna, and a full-service spa offering a variety of treatments. Guests can also maintain their fitness routines at the 24-hour health and fitness center.

Business & Local Area

Sheraton Hanoi Hotel has ten flexible event spaces that accommodate various functions. The professional concierge staff provides assistance with everyday necessities, including travel and translation services, and helps guests explore popular attractions like Hoan Kiem Lake.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Presidential Suite Club level Suite 1 King

Max:

3 persons

126 m²

Bed options:

1 King-size bed

Heating

Bathtub

room details

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Deluxe Twin Guest room 2 Twin or Single Beds

Max:

3 persons

37 m²

Bed options:

2 Single beds

Bathtub

Air conditioning

room details

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Ambassador Suite Club level 1 Bedroom Suite 1 King

Max:

3 persons

112 m²

Bed options:

1 King-size bed

Heating

Bathtub

room details

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Getting around

A list of all available modes of transport

City Centre

Hanoi 3.5 km

Airports

Noi Bai International (HAN) 21.9 km

Cat Bi International (HPH) 118.9 km

Train

Ha Noi Railway station 4.1 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Amazing Views!

“Waking up to the stunning view from my room was absolutely good, making my mornings even more special.” view full review

Spotless & Relaxing

“The bathroom was impeccably clean and the shower pressure was superb, providing a refreshing start and end to each day.” view full review

Comfortable Serenity

“The living area in the room was spacious and inviting, perfect for relaxing after a busy day.” view full review

Great Maintenance

“The overall maintenance of the hotel was perfect, ensuring that every facility was in excellent condition for our use.” view full review

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Tennis court
Billiard tables
Yoga class
Sports trainer

Guest Parking

Electric kettle
Dryer

Services

Airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Seasonal outdoor pool
Sun terrace
Garden area
Spa & wellness centre
Sauna
Jacuzzi
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Tea and coffee facilities
Ironing facilities

Self-catering

Electric kettle
Dryer

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam

Map view

K5 Nghi Tam, 11 Xuan Dieu Road, Hanoi, Vietnam

City landmarks

Lake

West Lake

1.4 km

Pagoda

Tran Quoc Pagoda

1.8 km

Monument

Ho Chi Minh Mausoleum

2.6 km

Quoc Tu Giam Street Dong Da District

Temple Of Literature

3.5 km

Museum

Vietnam Military History Museum

3.2 km

Quan Thanh Street

Truc Bach Lake

1.5 km

Square

Ba Dinh Square

2.5 km

Park

Hanoi Botanical Garden

2.1 km

Pagoda

One Pillar Pagoda

2.7 km

Church

Cua Bac Church

2.2 km

Pagoda

Quan Thanh Temple

2.3 km

Gallery

Work Room Four

1.1 km

Castle

Thang Long Imperial Citadel

2.9 km

Palace

Presidential Palace

2.3 km

Tran Nhat Duat Street

Long Bien Bridge

3.2 km

1 Bach Thao Ba Dinh

Presidential Palace Historical Site

2.3 km

So 1 Ngo Bach Thao

Ho Chi Minh's Stilt House

2.4 km

Xom Chua Street Quang An

Phu Tay Ho

1.3 km

cnr P Hang Buom & P Hang Giay

Bach Ma Temple

3.3 km

Tay Ho District

Ho Tay Water Park

2.1 km

Lane 9

A-Roaming Bodyworker

780 m

56 Hang Chieu Dong Xuan

Old City Gate

3.3 km

Museum

Ho Chi Minh Museum

2.7 km

Monument

Flag Tower of Hanoi

3.1 km

Quang An

Pho Linh Temple

1.1 km

Hang Duong

Hanoi Night Market

3.5 km

Museum

Vietnam Fine Arts Museum

3.3 km

55 Hoang Hoa Tham Ngoc Ho

Huu Tiep Lake and the Downed B-52

2.3 km

Phan Dinh Phung Street

Hanoi Old Citadel

2.3 km

Nearby

Gallery

Hanoi Design Center

380 m

Restaurants

Oven d'Or Restaurant

10 m

11 Xuan Dieu K5 Nghi Tam

Salt n' Lime

140 m

33 Alley 12 Dang Thai Mai Tay Ho District

Hemispheres Steak & Seafood Grill

240 m

Sheraton Hanoi Hotel K5 Nghi Tam

Bar Deja Vu

230 m

K5 Nghi Tam

Batavia Restaurant & Cafe

260 m

116 Ngoc Ha Street Ngoc Ha Ward

Maison de Tet Decor

280 m

Villa 156 Tu Hoa Nghi Tam Village West Lake

Milan Restaurant

120 m

5 Tu Hoa street

Cafe du Lac

130 m

5 Tu Hoa street Tay Ho distrcit

Dieu's Cuisine

170 m

98 Tu Hoa Quang An

Saigon Restaurant

400 m

05 Tu Hoa Tay Ho district

Vine Restaurant & Wine Bar

270 m

1A Xuan Dieu Tay Ho

Kobala Bar Events Rooftop

240 m

Reviews and Ratings

Feedback from previous guests about their experience.

84%

liked the hotel and would stay again

8.4/10

Great

Rooms

8.0

Location

7.5

Service

8.5

Dining

9.0

4.5/5 based on 2165 reviews

#96 of 1,318 hotels in Hanoi based on Tripadvisor

Chris

United States, February 2024

7.8/10

The hotel is located near the West Lake in an expat area surrounded by bars and restaurants, offering a spacious and clean room experience akin to a Sheraton hotel. The service, although attentive, may sometimes be overly enthusiastic. Dining options are diverse and satisfying, while the high cost of certain menu items stands out as a drawback.

Rooms

8.0

The room, though slightly older, was clean and spacious, comparable to a presidential suite in terms of size.

Service

8.0

The staff made every effort to meet my needs at every turn, though at times, their eagerness to please added complexity.

Location

7.0

The hotel's location near the West Lake and within an expat area with vibrant dining options offers a unique experience, but it requires some travel for major tourist attractions.

Dining

9.0

The dining experience was delightful, with a varied buffet catering to all tastes, although certain menu prices were notably high.

Facilities

7.0

The hotel features excellent dining options and a large presidential suite-sized room, but the high prices for some food items may not suit all guests' budgets.

Paul

United States, June 2023

8.6/10

Staying on the executive floor was a delight with clean and cozy rooms. Although a bit dated, the rooms were clean, comfortable, and spacious, offering a magical view over West Lake. The hotel provides a peaceful atmosphere, but it may require a bit of a trek to reach tourist sights. The dining experience, especially the buffet with varied options, was a highlight, while facilities were plentiful. The service was top-notch, with staff taking great care and showing genuine interest in personalizing our stay.

Rooms

8.0

My room on the executive floor was clean, cozy, and comfortable with a magical view over West Lake.

Service

9.0

The staff were extremely helpful and kind, taking great care of us. They even remembered small details like our names and favorite spot in the morning.

Location

8.0

The hotel's location was peaceful, with convenient access to Old Quarters and nearby sightseeing attractions.

Dining

9.0

The dining experience was wonderful, especially the buffet with varied options that catered to all tastes.

Facilities

9.0

The hotel offers fantastic facilities, including room service, laundry, and tours/ticket assistance.