Sheraton Hanoi Hotel, Hanoi
About the Hotel
Sheraton Hanoi Hotel, a 5-star property, offers panoramic West Lake views and spacious accommodations. Guests can enjoy a range of amenities, including an outdoor pool, a health and fitness center, and versatile event spaces.
Rooms & Amenities
The
Dining Options
Dining options at the hotel include the
Leisure & Services
For leisure, the hotel's
Business & Local Area
Sheraton Hanoi Hotel has
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Tennis court
- Billiard tables
- Yoga class
- Sports trainer
Guest Parking
- Electric kettle
- Dryer
Services
- Airport shuttle
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Dinner
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Seasonal outdoor pool
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Jacuzzi
- Facial
- Treatment room
- Beauty treatment
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Sitting area
- Terrace
- Tea and coffee facilities
- Ironing facilities
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is located near the West Lake in an expat area surrounded by bars and restaurants, offering a spacious and clean room experience akin to a Sheraton hotel. The service, although attentive, may sometimes be overly enthusiastic. Dining options are diverse and satisfying, while the high cost of certain menu items stands out as a drawback.
Staying on the executive floor was a delight with clean and cozy rooms. Although a bit dated, the rooms were clean, comfortable, and spacious, offering a magical view over West Lake. The hotel provides a peaceful atmosphere, but it may require a bit of a trek to reach tourist sights. The dining experience, especially the buffet with varied options, was a highlight, while facilities were plentiful. The service was top-notch, with staff taking great care and showing genuine interest in personalizing our stay.